ET99's responsible gaming policy is more than just a page — it is the foundation of our platform. We want every player to enjoy themselves and leave with a smile.
1 What Is Responsible Gaming and Why It Matters
Responsible gaming means enjoying betting as a leisure activity — one where you stay in control, not the other way around. At ET99, it means having fun within your financial limits, managing your time and money wisely, and never letting betting become the sole focus of your life.
The ease of access to online betting platforms makes it simple to lose track of limits. That is why ET99 encourages players to stay aware and seek help when needed. We combine technical tools, support, and educational resources to build a culture of responsible gaming.
2 Age Verification & Identity Check
The minimum age to open an account at ET99 is 18. This is not just our policy — it is an ethical responsibility. We follow a strict identity verification process to ensure minors cannot access the platform under any circumstances.
Date of birth must be provided at registration, and a national ID or other official document may be verified when necessary. If an account is found to have been opened with a false age, it will be closed and all deposited funds will be returned.
For Parents: If there are teenagers in your household, use a PIN or password on your device. Delete any saved passwords in the ET99 app or browser, and always keep your account logged out.
3 Self-Assessment — Know When to Pause
Problem betting behavior often develops gradually, not overnight. Watch out for the following signs:
- Repeatedly betting to recover losses ("chasing losses")
- Spending money needed for household or personal essentials on betting
- Hiding your betting from family or friends
- Feeling restless or irritable when not betting
- Skipping work or sleep to bet
- Borrowing money or selling assets to fund betting
If you notice these signs, take a step back and use ET99's self-exclusion or cool-off features.
4 How to Set Limits
After logging in to your ET99 account, go to "Account Settings" > "Responsible Gaming" to set the following limits:
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount.
Loss Limit
Betting will automatically stop once you reach a set loss amount.
Session Time Limit
Set the maximum amount of time you want to spend in each session.
Bet Amount Limit
Set a maximum amount you are willing to stake on a single bet.
Self-Exclusion
Close your account entirely, either for a set period or indefinitely.
Reality Check
Display on-screen reminders at regular intervals showing how long you have been playing.
5 Self-Exclusion Process in Detail
Self-Exclusion is the most powerful responsible gambling tool available. When you activate Self-Exclusion on ET99:
- You will not be able to log in to your account.
- No new account can be opened using the same details.
- Promotional emails and messages will be stopped.
- Your account balance will remain safe and secure.
- After the Self-Exclusion period ends, a minimum cooling-off period of 7 days applies.
Self-Exclusion durations: 6 months, 1 year, 3 years, or permanently. Permanent Self-Exclusion cannot be reversed.
6 Where to Go for Help
If you feel that betting is having a negative impact on your life, do not hesitate to seek help. The ET99 support team is available 7 days a week, 24 hours a day. A number of international organisations also provide assistance in overcoming gambling addiction.
Contact ET99 Support
For any questions or assistance related to responsible gaming, reach out to us at: [email protected]